FAQ

The TellHarveys Survey is an official customer feedback program launched by Harvey’s, one of Canada’s most loved fast food chains. It gives customers the chance to share their honest feedback about recent dining experiences.

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Whether you dined in or ordered takeout, your feedback helps Harvey’s improve its menu, services, and overall experience. By participating, you also stand a chance to win a $100 cash prize as a token of appreciation for your time.

FAQs) About the TellHarveys Survey

Frequently Asked Questions (FAQs) About the TellHarveys Survey

  • Question: Where can I take the Harvey’s Survey?

Answer: You can take the Harvey’s Customer Satisfaction Survey online at www.TellHarveys.com. The official survey portal is easy to access and works on both mobile and desktop devices. Make sure you have your recent Harvey’s receipt, which contains a survey code required to begin.

 Take Harvey's Survey

  • Question: What do I need to complete the TellHarveys Survey?

Answer: To participate in the TellHarveys survey, you’ll need:

  • A valid Harvey’s receipt with a printed survey invitation.
  • A computer, tablet, or smartphone with a stable internet connection.
  • Basic understanding of English or French.
  • A few minutes to answer simple questions about your last visit.

Once you finish the survey, you’ll be automatically entered into the TellHarveys Sweepstakes for a chance to win a $100 cash prize.

  • Question: How long does the Harvey’s Survey take to complete?

Answer: The TellHarveys Survey is designed to be quick and user friendly, taking about 5 to 7 minutes to complete. The questions are short, easy to understand, and focus on key aspects such as food quality, service speed, staff friendliness, and cleanliness.

  • Question: What rewards can I earn by completing the TellHarveys Survey?

Answer: By completing the TellHarveys survey, you could win a $100 cash prize through the official sweepstakes draw. In addition to the main prize, Harvey’s often provides exclusive offers, discount coupons, or free menu items for survey participants. These rewards may vary depending on location and promotional period.

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  • Question: How will I know if I’ve won the $100 Harvey’s cash prize?

Answer: Winners of the TellHarveys sweepstakes are usually contacted through the contact information provided during survey entry. Make sure to enter a valid phone number and email address when completing your survey. Once verified, you’ll receive details on how to claim your $100 prize.

  • Question: Can I take the TellHarveys survey without a receipt?

Answer: Unfortunately, a valid Harvey’s receipt with a survey code is required to participate in the TellHarveys.com survey. However, keep in mind that Harvey’s often updates its promotions so even if you don’t have a receipt now, you can participate after your next visit.

  • Question: Is the TellHarveys Survey available to all customers?

Answer: Yes, most Harvey’s customers are eligible to take the survey, provided they:

  • Are 18 years or older.
  • Are legal residents of Canada.
  • Have a recent purchase receipt with a valid survey code.
    Employees, family members, or affiliates of Harvey’s are not eligible to participate or claim rewards.
  • Question: What kind of questions are asked in the Harvey’s Survey?

Answer: The TellHarveys survey includes a variety of questions covering:

  • Order accuracy and quality of food.
  • Cleanliness of the restaurant and dining area.
  • Behavior and friendliness of staff.
  • Speed and efficiency of service.
  • Overall satisfaction and likelihood to recommend Harvey’s to others.
    Your honest feedback helps the brand identify what customers love and what needs improvement.

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  • Question: Can I enter the TellHarveys sweepstakes multiple times?

Answer: Yes, but with conditions. You can participate once per purchase receipt. Each survey submission requires a unique survey code, so make sure you save your receipts after each visit if you wish to enter multiple times and increase your chances of winning.

  • Question: How often does Harvey’s run the $100 cash prize survey sweepstakes?

Answer: Harvey’s typically runs the TellHarveys Sweepstakes on a monthly basis. This ensures that new winners are chosen frequently and gives every customer a fair chance to win exciting cash rewards. You can check the official website for the latest sweepstakes period and rules.

  • Question: What is the main purpose of the TellHarveys Survey?

Answer: The goal of the TellHarveys Customer Feedback Survey is to create a two way communication channel between Harvey’s and its customers. The brand wants to hear directly from you about your experience good or bad so they can enhance the menu, service standards, and restaurant environment for everyone.

  • Question: How does Harvey’s use customer feedback from the survey?

Answer: All feedback collected from the TellHarveys Survey is reviewed carefully by the Harvey’s management team. They use this valuable data to:

  • Improve food quality and preparation time.
  • Enhance customer service training for staff.
  • Introduce new menu items based on customer preferences.
  • Upgrade cleanliness and comfort within restaurants.
    Your input directly influences how Harvey’s evolves to meet modern customer expectations.

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  • Question: What should I do if the TellHarveys website isn’t working?

Answer: If the TellHarveys website is not loading or you experience technical issues, try the following:

  • Check your internet connection and refresh the page.
  • Clear browser cache or cookies and try again.
  • Switch to a different device or browser.
  • If issues persist, visit another time or contact Harvey’s customer service through their official support channels.
  • Question: Are there any scams using the name TellHarveys?

Answer: Yes, unfortunately, some unofficial websites may falsely claim to represent Harvey’s surveys. Always ensure you are taking the survey at the official website (www.TellHarveys.com). Avoid sharing sensitive information such as banking details or social security numbers. Harvey’s will never ask for payment to enter a survey or sweepstakes.

  • Question: What if I lost my receipt before taking the survey?

Answer: If you lost your receipt, you won’t be able to access the TellHarveys Survey this time. However, on your next visit to Harvey’s, make sure to keep your receipt safely and complete the survey within a few days to be eligible for entry in the $100 cash draw.

  • Question: Is my personal information safe when I take the survey?

Answer: Yes, Harvey’s values customer privacy. All survey responses and personal details are handled according to their privacy policy. Your information is used solely for improving services and administering the sweepstakes. Harvey’s does not sell or share your data with third parties.

Question: Can I take the Harvey’s survey in store instead of online?

Answer: Currently, the TellHarveys survey is available only online. This helps ensure responses are collected efficiently and securely. However, in store team members are always happy to hear feedback directly if you prefer to share your thoughts on the spot.

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  • Question: Does every survey entry guarantee a reward?

Answer: Not exactly. Completing the TellHarveys survey gives you a chance to win the $100 cash prize in the sweepstakes draw, but winning is based on random selection. However, from time to time, Harvey’s may also offer instant rewards or discounts, so it’s always worth participating.

  • Question: How do I contact Harvey’s customer service?

Answer: If you have questions about the TellHarveys survey, reward redemption, or restaurant experiences, you can reach out through:

  • Official Website: www.harveys.ca
  • Customer Care Email: Found in the Contact section of the site.
  • Phone Support: Contact your local Harvey’s restaurant for store-specific assistance.

Harvey’s customer service team is friendly and ready to assist with survey, reward, or general restaurant inquiries.

  • Question: What should I do if I accidentally entered wrong details in the survey?

Answer: If you entered incorrect contact details while submitting the TellHarveys survey, unfortunately, it cannot be changed after submission. You can, however, participate again with a new receipt. Be sure to double-check all information before submitting the form to ensure eligibility for the prize draw.

  • Question: Can I give feedback without entering the sweepstakes?

Answer: Yes, you can. While the survey typically ends with an entry to the sweepstakes, your participation is voluntary. If you only want to share feedback and skip the draw, you can choose not to provide personal details at the end of the survey.

 Take Harvey's Survey

  • Question: Does Harvey’s offer any other surveys or loyalty programs?

Answer: Yes! Apart from the TellHarveys survey, Harvey’s also offers a loyalty rewards program through its mobile app. You can earn points on every purchase, redeem them for free food, and enjoy exclusive offers throughout the year. Combining the survey rewards with app benefits is a great way to maximize your savings at Harvey’s.

  • Question: How does the TellHarveys survey compare to other restaurant surveys?

Answer: Unlike generic surveys, TellHarveys focuses on genuine customer experiences and personalized improvements. It’s not just about entering to win cash it’s about making a real difference in how Harvey’s serves its customers. This transparency and customer centric approach make the Harvey’s survey one of the most trusted in the fast food industry.

Final Thoughts

The TellHarveys Survey is more than a feedback form it’s your direct line to shaping the future of Harvey’s. By taking just a few minutes to share your experience, you not only help the brand improve but also get the chance to win a $100 cash prize. Every opinion counts, and Harvey’s listens. So, keep your receipt, visit www.TellHarveys.com, and take the survey today.